The WebWise eCommerce workshop explores major aspects of selling on the web. In this information-packed workshop, you’ll learn about PayPal, Authorize.Net and other online payment providers, taxation for online purchases, customer service for online business, affiliate programs, eBay, as well as an overview of some of the Federal Trade Commission laws you’ll need to be aware of.

Who Should Attend?
Executives, Managers, Business Owners, Entrepreneurs, Project Managers, Marketing Professionals and Web Business Owners or anyone responsible for the business implementation or maintenance of an eCommerce web site.

Attendees can expect to:

a) Learn the essentials of selling online.
b) Discover strategies for turning “Cruisers into Customers”
c) Become familiar with the legal aspects of doing business online.
d) Understand the importance of merchant accounts and payment automation.

Workshop Agenda:

Developing Your Catalog
Securing Your Customer Information
PayPal, ProPay, Authorize.Net and Other Merchant Gateways
Order Fulfillment – Can You Handle it?
Shipping with USPS, FedEx and UPS
Taxation for Online Purchases
Visa and MasterCard Rules
Customer Service Must-Haves
Marketing Tactics for Sales
The Federal Trade Commission

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Duration: 4 hours
Cost: $75.00 per seat (min. 20 seats/ max. 50 seats)
Contact: workshops@webbusinessownership.com

All WBO Workshops are completely customizable. We can tailor the workshop to fit your business or organization.